In the event that you need to make a complaint, please see details below:-

Web Address:

Tel: 0800 023 4567

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


The Financial Ombudsman
Exchange Tower
E14 9SR

Download Financial Ombudsman Complaints Brochure [PDF] - Click here

How to Complain

  1. Talk to the business first:

    First, give the business you’re unhappy with a chance to put things right. They have up to eight weeks to give you an answer.

  2. If you’d like us to contact them for you, just get in touch.

    Tell us if you're unhappy?

    If the business doesn't answer within eight weeks – or you’re unhappy with what they say – get in touch with us.

  3. Give us more details you can do that online or by filling out our Word or PDF form

    We may need a few extra details if you're complaining about:
    PPI or packaged bank accounts

Contact Us

Taurus Wealth Management
Sansome Lodge
4 Sansome Walk,

01905 930680


Professional Advisor 2016 Finalist

Taurus Wealth Management Ltd. is an appointed representative of The On-Line Partnership Limited which is authorised and regulated by the Financial Conduct Authority.

This website is aimed at UK Residents only.

The information contained within this website is subject to the UK regulatory regime and is therefore primarily targeted at consumers based in the UK.

Registered in England & Wales. Registered Company Address:- Taurus Wealth Management Ltd, Sansome Lodge. 4 Sansome Walk,Worcester, WR1 1LH Registered Company No. 12013404.

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